Privacy Policy

Privacy Policy

Commitment

This Privacy and Security Policy explains how FCS Trade collects personal data about you and how it maintains, uses and discloses that data. FCS Trade is committed to protecting the privacy of all personal information which is obtained from you, including the information we obtain during your visits to this website. FCS Trade will only use your personal information in accordance with this Privacy and Security Policy.

What information do we collect from you ?

FCS Trade will collect and store personal information about you, as is legally required in order for FCS Trade to provide you with the investment services. This includes, among others, your date of birth, your address and a photocopy of your national ID card, passport, or other form of ID and a copy of a recent utility bill or other proof of address. We may obtain personal information as a result of authentication or identity checks, including checks with credit reference agencies (who may keep a record of the information) to prevent fraud. FCS Trades also collects and processes personal information about you that is necessary for us to provide you with our services. This includes information about you when you complete an online application or another type of form and when you access and trade through your FCS Trade account. FCS Trade may also derive information from your use of this website and software client and may store this information with your personal profile. This information may include site areas visited, pages viewed, frequency and duration of visits, Internet Protocol (IP) address, computer identification parameters, types of transactions conducted, documents downloaded, mouse clicks, mouse movements, scrolling activity as well as text you type in this website and which website referred you to ours or to which websites you link.

How we use and share your personally identifiable information?

FCS Trade will use your personally identifiable information and share it with partners, contractors, service providers, transaction processors, advisors and affiliates of FCS Trade, including but not limited to parent, sister and subsidiary companies in the FCS Trade Group for the following purposes only or subject to your explicit consent: To provide the services to you that you have requested including processing transactions. To confirm your identity. & maintain your personal profile. To manage your account and contact you when necessary or appropriate in relation to the services being provided to you. To keep you updated whilst you are a customer in relation to matters such as contracts you have traded and activities of FCS Trade. To manage and administer the products and services provided to you. For marketing purposes, including, but not limited to providing you with information regarding the products and services offered by FCS Trade or its Partners. In developing an understanding of the products and services that you may be interested in obtaining from FCS Trade or its partners. To provide you with information or opportunities that we believe may be relevant to you. To tailor the website to your needs and interests.To create impersonalized statistical data.To enforce the governing terms and conditions. If FCS Trade believes that you have breached the governing terms and conditions, or abused your rights to use the services, or performed any act or omission that FCS Trade believes to be violating any applicable law, rules, or regulations, then FCS Trade may share your information with law enforcement agencies and other competent authorities as well as with other third parties, as may be required. This may also result in blocking your account, the funds in your account including the deposited amount may be forfeited. If FCS Trade is required, or believes that it is required by law to share or disclose your information to governmental authorities or to any other third party. In any case of dispute, or legal proceeding of any kind between you and FCS Trade, or between you and other clients or third parties with respect to, or in relation with the services FCS Trade provides. To conduct surveys and questionnaires. In any case where FCS Trade believes that sharing information is necessary to prevent imminent physical harm or damage to property. If FCS Trade organizes the operation of its services within a different framework, or through another legal structure or entity, or if FCS Trade is acquired by, or merged with another entity, provided however, that those entities agree to be bound by the provisions of this policy, with respective changes taken into consideration.

Legal Disclaimer

FCS Trade reserves the right to disclose your personally identifiable information as required by rules and regulations and when the Firm believes that disclosure is necessary to protect our rights and/or to comply with any judicial and/or other proceedings, court order, legal process served or pursuant to governmental, intergovernmental and/or other regulatory bodies. FCS Trade shall not be liable for misuse or loss of personal information and/or otherwise on the Firm’s site(s) that FCS Trade does not have access to or control over. FCS Trade will not be liable for unlawful or unauthorised use of your personal information due to misuse or misplacement of your passwords, negligent or malicious intervention and/or otherwise.

Statistical Data

FCS Trade may combine your personally identifiable information with information from other users of this website to create impersonalized statistical data for the purposes of monitoring and improving service.FCS Trade may provide this statistical data to third parties. Under no circumstances will you be able to be identified from this statistical data; you will remain anonymous.

Choice and opt-out

By completing registration process with FCS Trade & as a client, you give your consent to opt-in & subscribe to: Marketing services, which provides you with information regarding the products and services offered by FCS Trade or its partners and opportunities that we believe may be relevant to you; Newsletters,SMS (text) messages & Other electronic communications. If you no longer wish to receive any communication from the Firm, you may opt-out of by following the relevant instructions included in each communication sent by FCS Trade. FCS Trade reserves the right to contact you, albeit the fact that you have opted out, in cases where we deem such contact as necessary. You can also mail us to opt out at cs@fcstrade.com.

Transfer of data to third countries

You acknowledge the FCS Trade, by its nature as an online service, may store and process information in various sites, throughout the globe. If you are a resident in a jurisdiction such as European Economic Area Member States, where transfer of your personal information to another jurisdiction requires your consent, then you provide us your express and unambiguous consent to such transfer.

Updating Your Information

You may inform FCS Trade at any time that your personal details have changed or that you wish FCS Trade to delete personal information we hold about you by emailing us. We will change or delete your personal information in accordance with your instructions, except to the extent that we are required to hold your personal information for regulatory or legal purposes, to provide you with the services you have requested or to maintain adequate business records. In any case, FCS Trade may keep any aggregated or anonymized information for the purposes described in this Privacy and Security Policy, indefinitely.

Links

When you use this website, you may be able to link to other websites. This Privacy & Security Policy does not apply to those other sites.

Cookies

Cookies are small files of information, which often include a unique identification number or value, which are stored on your computer’s hard drive as a result of you using the FCS Trade trading software and accessing the FCS Trade website. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Session ID cookies are used in order to allow you to access your account online. Persistent cookies remain on your hard drive for an extended period of time. Persistent cookies are used only to collect statistical information referred to above. Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may impair the quality of the services that we provide to you in relation to your account. Some persistent cookies, such as Flash cookies, cannot be blocked by changing your browser’s settings.

Security

FCS Trade takes security very seriously and makes efforts to protect your personal information and ensure it is not accessed by unauthorized persons. Measures include encryption during data transmission, strong authentication mechanisms and separation of machines and data to provide secure areas. While such systems and procedures reduce the risk of security breaches, they do not provide absolute security. Therefore FCS Trade cannot guarantee that our service will be immune from any wrongdoings, malfunctions, unlawful interceptions or unauthorized access to the information stored therein and to other information security risks, or that your private communications on or through our service will remain private.Session ID cookies are used in order to allow you to access your account online. Persistent cookies remain on your hard drive for an extended period of time. Persistent cookies are used only to collect statistical information referred to above. Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may impair the quality of the services that we provide to you in relation to your account. Some persistent cookies, such as Flash cookies, cannot be blocked by changing your browser’s settings.

What are Your Rights?

You need not give us any of the personal information requested by FCS Trade. However, without the information requested in the application form, FCS Trade may not be able to open an account for you, or to provide you with any other services, information or assistance you have sought or evaluate the appropriateness of the service you are requesting. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may impair the quality of the services that we provide to you in relation to your account. Some persistent cookies, such as Flash cookies, cannot be blocked by changing your browser’s settings.

How to request a copy of information

If you have a request, please write to FCS Trade, verifying your identity and setting out in full what information you require. We will charge a fee as allowed by applicable law to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may impair the quality of the services that we provide to you in relation to your account. Some persistent cookies, such as Flash cookies, cannot be blocked by changing your browser’s settings.

Enforcement

FCS Trade is doing its utmost to comply with this Privacy and Security Policy. If you have any questions, concerns or complaints regarding this Policy and the enforcement thereof, please refer them to: cs@fcstrade.com. After receiving your complaint, FCS Trade may contact you to better understand your concerns and will make all efforts to promptly answer your question, or resolve your complaint to your full satisfaction.If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may impair the quality of the services that we provide to you in relation to your account. Some persistent cookies, such as Flash cookies, cannot be blocked by changing your browser’s settings.

Amendments to Policy

FCS Trade takes security very seriously and makes efforts to protect your personal information and ensure it is not accessed by unauthorized persons. Measures include encryption during data transmission, strong authentication mechanisms and separation of machines and data to provide secure areas. While such systems and procedures reduce the risk of security breaches, they do not provide absolute security. Therefore FCS Trade cannot guarantee that our service will be immune from any wrongdoings, malfunctions, unlawful interceptions or unauthorized access to the information stored therein and to other information security risks, or that your private communications on or through our service will remain private.If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may impair the quality of the services that we provide to you in relation to your account. Some persistent cookies, such as Flash cookies, cannot be blocked by changing your browser’s settings.